of customers want instant responses
of customers prefer chats to emails or calls
of customers service costs saved
greater customer satisfaction
CHAT BOTS
Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time.
LIVE CHAT
Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever.
SELF-SERVICE
Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you.
BROADCAST MESSAGES
Send broadcast messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert.
POWERFUL FEATURES
An omnichannel customer engagement platform for automated customer support and business services automation.
Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use.
Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions.
Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.
Enjoy an unlimited number of support agents regardless of your payment plan, making it possible to provide superb live chat assistance at a lower cost.
Manage customer interactions anywhere, any time. Chat with customers, attend to your support queue and resolve customer issues from our mobile app.
Track your most important metrics to get a complete view of how customers are interacting with you, leveraging these insights to make better business decisions.
Make the chat widget blend in with the look and feel of your brand. Modify the chat widget colour, texts and agent photos
Send and receive images, audios, documents, and videos from eBanqo messenger to other messaging apps
eBanqo uses NLP to understand and act on customers’ requests regardless of how it’s phrased
Grow your business using timely and personalized conversations