“We achieved the automated delivery of receipts to customers
and integrated with our CRM to create tickets & intelligently
field questions from customers about our products/services; all
from chat without service agents' involvement.”
Group Head, Solutions Delivery & Support Services
SystemsSpec
"We wanted to simplify some of our service processes and increase
our client service options. By helping us to leverage WhatsApp,
Facebook and twitter platforms to simplify customer engagement,
eBanqo helped simultaneously deliver on our challenges."
Chief Executive Officer,
Hygeia HMO
“We needed a solution to grant our customers access to
alternative channels to interact with the bank and other entities
of the group. The implementation was straight forward and the
support flexibility is really good.”
Executive Director
VFD Group
"eBanqo helped us to offer support to our customers on social media
platforms even outside working hours using a chatbot. They have a
fantastic team that listens and are always ready to help."
Service and Experience Manager,
PageFinancials
